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A2P SMS refers to messages sent from an application to a mobile subscriber. It is widely used by businesses to communicate with customers, for purposes like one time passwords, transactional alerts, notifications etc. A2P SMS offers an inexpensive and convenient way for enterprises to reach a huge mobile customer base instantaneously.
The global Enterprise A2P SMS Market is estimated to be valued at US$ 50.53 Bn in 2023 and is expected to exhibit a CAGR of 3.9% over the forecast period 2023 to 2030, as highlighted in a new report published by Coherent Market Insights.
Market key trends:
Growing adoption of A2P SMS for transactional and promotional activities is a major trend seen in the Enterprise A2P SMS market. A2P SMS helps businesses stay connected with customers and improve customer experiences through timely alerts and notifications. Various industries including banking and finance, ecommerce, travel and hospitality extensively use A2P messaging for account verification, password resets, order confirmations, reservation reminders and marketing campaigns. With rising mobile usage worldwide, A2P SMS continues to be one of the most cost effective digital marketing channels for enterprises.
SWOT Analysis
Strength: The Enterprise A2P SMS market caters to large enterprises making it a high revenue generating market. It provides effective communication to customers in real time which enhances customer experience.
Weakness: Dependence on telecom partners and rising network congestion issues affect delivery performance. Open platform technologies enable easier bypass of A2P SMS channels.
Opportunity: Growth in m-commerce provides opportunities to leverage location-based and promotional SMS. Emerging technologies like RCS messaging will drive innovation.
Threats: Regulatory changes around spam filtering and consumer consent impact monetization models. OTT players are disrupting traditional SMS business through alternative messaging apps.
Key players operating in the Enterprise A2P SMS market are nfobip Limited, OpenMarket Inc., AMD Telecom S.A., Syniverse Holdings Inc., FortyTwo Telecom AB, Twilio Inc., Mblox Inc., Nexmo Inc., and CLX Communications AB. These players are focusing on partnerships, innovations and mergers & acquisitions to strengthen their position in the market.
Regional analysis: North America dominates the global market currently due to high mobile penetration and presence of major players. Asia Pacific is expected to be the fastest growing market led by countries like India and China owing to large customer base and growing digitalization.
Key Takeaways
The global Enterprise A2P SMS market is expected to witness high growth, exhibiting CAGR of 3.9% over the forecast period, due to increasing need for enhanced customer engagement strategies by enterprises.
*Note:
- Source: Coherent Market Insights, Public sources, Desk research
- We have leveraged AI tools to mine information and compile it
